IT Assistant

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What can I help with today?

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🔧 Report a problem

📦 Request something

HR Time off, benefits and payroll questions — answered and routed for you.

Coming soon

Facilities Rooms, temperature, repairs and building access requests.

Coming soon

BioMed Medical equipment issues, repairs, maintenance and service.

Coming soon

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Running in scripted demo mode — replies are canned, not live AI.

interaction id

attached to every message in this chat

Up to 5 files, 40 MB total. You can also paste a screenshot. Files are not sent to IT unless you file a ticket.

Ticket

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What can this assistant do?

Talk to it in plain language — IT Support is live today, and here is what it can do:

Report an IT problem

“My laptop won’t start” · “The printer on 4 West is jammed”
It asks a few quick questions, shows you exactly what it will send, and files the ticket for you.

Check on your tickets

“Any updates on my tickets?” · “What’s the status of ticket 271?”
Tip: tap any ticket on the home screen to chat about that ticket directly.

Update or close a ticket

“Bump my printer ticket to high priority” · “Close ticket 271 — it’s fixed now”
You confirm every change before anything happens.

Request something new

“I need a loaner laptop for a traveler” · “Whitelist surveymonkey.com” · “We need a new transcription vendor” · “I want to start a new project”

Coming soon

Your conversation before this ticket

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Transcript

What can this assistant do?